111 and Labour’s synthetic rage over NHS Direct  

So the government under Labour piloted a new scheme This was a scheme to replace NHS Direct with a new 111 non-emergency number.Quoting from this:In the future, it could become the single number for non-emergency services, including NHS Direct.Ministers did know about it:Health Minister Mike O'Brien said: "Patients have told us that they need clear, easy advice on how to find healthcare quickly ...